Get stuck? It happens to everyone. For help with EndNote Basic, there is an extensive Quick Reference Guide; note that Clarivate also has a Knowledge Base you can search, but most of the EndNote information offered is for the desktop application. You can also contact their technical support line via phone or support ticket. If you prefer to speak to a librarian (we're flattered!), we can offer limited EndNote Basic support if you email asklib@lesley.edu, but for most questions, EndNote Technical Support is your best bet.