If you are fairly certain the Library provides full text access to an article, either because it was found through one of the Library databases or it was assigned for a class, there is a good chance that you are unable to access it because you are not logged in to our proxy server. If you're accessing the article from within a library database or with a proxied link (it will likely have "http://ezproxyles.flo.org/login?url=" in the URL), are not prompted to log in, and you're still unable to access the article, try clearing your cache and opening the link again.
If you're accessing the article from another starting point, such as a search on the web or a direct link to the article, either from the publisher's website or a DOI, you will need to be authenticated before you can gain access. The easiest way to try to access the article is to search for the title in @LL Search, and check to ensure that you're logged in when you get to the results page. If it is an article that the Library provides access to, the title should come up in the search results.
If you've found the article through @LL Search but are unable to access it, you can try searching for the journal in our journals list, go to the year and then the volume the article is published in, and find the article in the issue's table of contents. If this is successful, we'd love for you to report the error, but following these steps may allow you to gain full text access without waiting for a reply!
Another way to try to gain access if you have a direct link is to create a proxied link yourself by pasting "http://ezproxyles.flo.org/login?url=" before the URL, so "https://doi.org/10.1177/1367549413515257" would become "http://ezproxyles.flo.org/login?url=https://doi.org/10.1177/1367549413515257".
If you are not sure if the Library provides access to an article, you can search for the title, as above. You can also look up the journal it was published in to see if it is within our coverage range. The Library may provide access to the journal in question, but only for a specified time period.
You can also try searching Google Scholar to see if the either the journal or author(s) has made the article available openly. You can also try the Unpaywall browser extension or the Open Access Button to see if the article is available in an Open Access repository.
If you know the Library does not provide access to the article, request it through Interlibrary Loan. Do not pay for individual articles - you are already paying for access with your Lesley tuition.
We encourage you to try some of our most common troubleshooting tips because they are often the fastest way for you to regain access to a resource. If these do not work, please Ask Us for help! The more detail you send in your initial email, the better equipped we are to help try to find a solution.
Sherrill Library | Lesley University, Brattle Campus | 89 Brattle Street - Cambridge, MA 02138 | 617-349-8850
John & Carol Moriarty Library | Lesley University, Porter Campus | 1801 Massachusetts Avenue - Cambridge, MA 02140 | 617-349-8070